any of the liberating and empowering technologies that gave us
freedom and improved the quality of our lives turned out to be corrosive to
community. Automobiles freed us to commute in rush-hour traffic from remote
suburbs, sealed in our individual vehicles. Air conditioning let us wall in
those front porches where the neighborhood used to talk to itself. Radio
and television brought us images from the surface of the moon; they also
bombarded us with commercial messages and turned us into passive consumers
of massive amounts of imagery.
If technology got us into the alienation dimension, is it simply
madness to consider using technology to help rebuild what we've lost? Does
the problem with technology lie in the way tools have been used, or in the
tools themselves? Can people use virtual communities to enrich and restore
real communities?
Doug Schuler, author of "New Community Networks: Wired For Change," (Addison-Wesley),
not only believes that computer-mediated communications can and should be
used for community-building, he's spent the past several years studying the
worldwide phenomenon of "Community Networking" or "Civic Networking":
Computer networks with a geographic focus and a broad committment to local
community-building activities, knitting together citizens with discussions of
local interest, chamber-of-commerce style business information, and access
to local libraries, university facilities and regional government services.
The idea that computer networks can be used in this way has been explored for
nearly a decade by pioneers like Santa Monica's Public Electronic Network (PEN) and the original Cleveland FreeNet (which, though
not on the Web, is accessible via telnet). But in the past three years, community network experiments
have blossomed by the hundreds.
Schuler's book is primarily about community; you only get into the
details of hardware and software in the second half of the book. He's not an uncritical
techno-utopian by any means. He identifies the pitfalls and obstacles on
the way to the goal. For those who want to graduate from armchair
theorizing and get out there and build a community network, this book is
the place to start.
I asked Schuler -- who is chairman of Computer Professionals for Social Responsibility -- four questions: